Privacy policy

You will find everything about our company’s privacy policy on this page. The cookie policy can be found on another page.

About us

CREATIVE RURAL, S.L.U., with Tax Identification Code B66954421 and registered address at CARRER VILADOMIU NOU, 36, GIRONELLA (BARCELONA), 08680, is the owner of the CREATIVERURAL.COM website and is responsible for the processing of personal data provided by users through this website.

CREATIVE RURAL, S.L. informs users of this website about its policy regarding the treatment and protection of the personal data of users and clients, which may be obtained from the navigation and use of this website.

This document aims to inform users about what we do with their personal data, how it is collected, what it is used for, the rights they have and all the necessary information established by current legislation.

By using this Website, we understand that you have read and understood the information about processing your personal data.

Our main objective is to process personal data legally, fairly, and transparently.

Comments

When visitors leave comments on the site, we collect the data displayed in the comment form and the visitor’s IP address and browser user agent string to aid spam detection.

After approval of your comment, your profile picture is visible to the public in the context of your comment. An anonymous string created from your email address (also called a hash) can be provided to the Gravatar service to see if you are using it. The privacy policy of the Gravatar service is available here: https://automattic.com/privacy/.

Data collected, purpose and legitimacy

The personal data processed are those provided by users through the forms available on this website and are the minimum required to send you information about our products/services, place orders, as well as to prepare the corresponding invoices, report on the status of orders, deal with complaints and any other management derived from the provision of the service provided through this website.

These purposes are based on legal principles for processing data collected under current legislation: for the performance of a contract or the provision of a service to users, for the fulfilment of legal obligations, for legitimate interest and with the consent of users.

Data collected for the request for information through the web form

The personal data collected through the web form for the request for information is to send commercial information about our products and services.

The processing of the data in this specific case is legitimised by the express consent you give us by accepting to send the information provided through the form.

Operations carried out on personal data

Personal data are recorded via the website and stored on electronic media controlled and supervised by the data controller. The media are equipped with the necessary technical and organisational measures to guarantee due confidentiality in the processing of the data. The staff involved in data processing operations: access, editing, deletion, etc… are trained to do so. They are trained and committed to our data protection policy. All the information on this Privacy Policy page.

Data retention

Personal data will be kept for as long as is necessary to fulfil the purpose/purposes for which they were collected.

We will therefore keep your personal information for as long as there is a contractual and/or commercial relationship with you. Or as long as you do not exercise your right of deletion, cancellation and/or limitation of the processing of your data. In these cases, we will keep the information duly blocked, without making any use of it, while it may be necessary for the exercise or defence of claims or may derive some kind of judicial, legal or contractual liability from its processing, which must be attended to and for which its recovery is necessary.

All the information on this Privacy Policy page.

Child protection

This website is not intended for underage users. If you are a minor, please do not attempt to register as a user. If we discover that we have mistakenly obtained personal information from a child, we will delete such information as soon as possible.

Recipients of personal data

We inform users that their data will not be communicated to third parties, with the exception that a legal obligation covers such communication of data or when for the correct provision of the service or the execution of the contract, it is necessary to communicate their data to other data controllers such as other companies of the group, data processors.

For cases in which data communication to third parties is not covered by the legal bases established in the previous section, data transmission to other recipients will only occur if the user has given their express consent.

CREATIVE RURAL, S.L.U. Maintains strict criteria for selecting data processors and undertakes contractually with each one to comply with and enforce compliance with the obligations established in the field of data protection.

You can obtain more information about the processing of personal data in our organization at the following link: https://www.accesousuario.com/protecciondedatos /rgpd/informacion_consentimientoAPI.php?codEmpresa=42571

Exercise of rights

By the rights conferred by current regulations on the protection of personal data, the user may exercise the rights of access, rectification, limitation of treatment, deletion, portability and opposition to the processing of their data by directing their request to the indicated postal address or email JAUME.TORRES@CREATIVERURAL.COM To exercise your rights, you must identify yourself by presenting your ID. For any claim you can go to the same email indicated. You can also contact the Spanish Data Protection Agency: www.agpd.es